Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email that includes your tracking number. This will allow you to monitor the status and estimated delivery of your package at any time.
Returns & Exchanges
We are committed to ensuring your satisfaction with every purchase. If your item arrives damaged or defective, you may request a return or exchange by following the steps below:
Step 1:
Contact our Customer Service team at +1 469 687 9785 or via email at [email protected]. Please include the following details:
- Your order number
- A brief description of the issue and the reason for the return
Step 2:
You will receive a return form and a return code via email. Complete the form, print your return label, and send the item(s) — including all original packaging and accessories — to the following address:
Lionesste Returns
539 W. Commerce St #8396
Dallas, TX 75208
USA
Refund Processing:
Once we receive and inspect your returned item(s), a refund will be issued to your original payment method. Refunds typically appear on your statement within 3–10 business days. If you requested an exchange, your replacement will be shipped once the return is confirmed.
Need Further Assistance?
If you have any additional questions or concerns, please don’t hesitate to contact our Customer Service team at [email protected]. We are here to assist you.