Privacy Policy
Effective Date: Apr 24th 2025
At Lionesste, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.
1. What This Policy Covers
This Privacy Policy applies to the personal information that lionesste.com collects about you when you:
- Visit our website
- Create an account
- Place an order
- Contact us
- Subscribe to our marketing messages
Personal information refers to data that can identify, relate to, describe, or be associated with you.
Note: This policy does not apply to third-party websites or services that we do not control.
2. Information We Collect and How We Use It
We collect information depending on how you interact with us. Here’s a breakdown of what we collect and why:
| Activity | Data Collected | Purpose |
|---|---|---|
| Account Registration | Name, email, zip code (optional), and browsing data (e.g., cookies, IP address) | To create and manage your account, save preferences, and improve your experience. |
| Customer Support & Communication | Name, email, phone (if provided), and your message | To respond to inquiries, provide support, and improve service quality. |
| Marketing & Promotions | Email address, interaction data (e.g., email opens/clicks) | To send promotions, seasonal deals, and understand engagement. |
| Order Placement | Name, shipping & billing address, payment method (processed via third-party gateways), email, and cookies | To fulfill your order, process payment, and provide order updates. |
| Payment | Payment is securely handled by third-party gateways like PayPal and Stripe. We do not store your card details. See their privacy policies: PayPal | Stripe |
| Reviews & Comments | Any information you post in reviews or public areas | To understand customer feedback and improve our products and services. |
3. How We Use Your Information
In addition to the uses above, we may use your data to:
- Process your orders and returns
- Improve website functionality and customer service
- Communicate about new products, updates, or changes
- Detect and prevent fraud, abuse, or illegal activity
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We only share your data in the following cases:
- With trusted service providers who assist with payments, deliveries, or marketing
- When required by law or legal request
- With your explicit consent
5. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect your data. Our team regularly reviews our security practices to maintain data integrity and confidentiality.
6. Data Retention
- Comments: If you leave a comment, it and its metadata are retained indefinitely to recognize future replies.
- Accounts: If you register, we store your information until you request deletion. You can view, edit, or delete your personal data anytime (except your username).
7. Your Rights
You can request to:
- View or download the personal data we store
- Correct or update your information
- Delete your personal data (except where required by law)
To make a request, please contact us at: [insert contact email]
8. Spam Protection
We may use automated tools, such as spam detection services, to monitor public comments for harmful content.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. All updates will be posted on this page with the new effective date.